There’s an old saying you might hear lingering around your club now or then. “We’ve always done it this way” is a common phrase employees might use when they’re resistant to change, or afraid to take a risk. The job of a successful General Manager is to encourage their staff to get out of this mindset and look for ways to accomplish tasks in a more effective and efficient manner, even if means a new, creative approach. Holding onto a negative mindset can halt improvements, cost the club money, and ultimately keep the club from adapting to an ever-changing world.
Here are some ways to help encourage your employees:
Now that you know how to encourage your employees to be the best version of themselves, offer suggestions on areas that could use improvements. The Golf Course Maintenance Department typically has the largest budget and the largest staff, meaning that for the benefit of the club, continuous improvement should always be top of mind. Some Golf Course specific evaluations can include making sure your equipment is up to date, checking your irrigation systems for efficiency, proposing renovation projects, reviewing the budget on a yearly basis, and developing safety plans. Happy, challenged employees will look at these evaluations with a more open mind, with less hesitation to change.
GSI can help you find employees with the right mindset and assist you and your employees in creative ideas on the Golf Course. Let us know how we can help!
Mark J. Woodward, CGCS
Principal, GSI Search Consultant
Head Agronomy Consultant
Ethos Club and Leisure