By Mary Kate Addison, Principal
Hospitality organizations are, at their core, people businesses. We bring people together, we serve people, and we are operated by people. Whether you are running a championship golf course or a boutique hotel, the secret to success is the same: hire great people.
At GSI, we've spent 30 years helping private clubs do just that — identify and hire excellent leaders who have, in turn, helped their organizations thrive. As we prepared to embark on our fourth decade of recruiting and consulting, we made an exciting decision. In 2025, we have expanded our services to include luxury restaurants, hotels, spas, private estates and senior living communities. Just like private clubs, these are people businesses that need help connecting with the right leaders to elevate their teams and amplify their guest experiences.
Best of all — we're using a proven playbook. As we launch into this new vertical, we are leaning on our well-earned reputation as trustworthy partners who deliver results with integrity and a personal touch. Our strength has always been building relationships that last. It's on that foundation that we launch this new endeavor.
My name is Mary Kate Addison, and as Principal of the Hotel & Restaurant function at GSI, it is my pleasure to give you a tour of our new offerings.
Hotels, restaurants and resorts are facing unprecedented staffing challenges and intense competition for top talent. That's why having a recruiting partner who is experienced and relationship-driven matters more than ever.
While many firms rely heavily on automation, we know there's no substitute for personal connection. Hospitality is built on relationships and service and so is recruiting. By combining professionalism with a personal, high-touch search experience, we can help you find leaders who will elevate your organization.
GSI has spent 30 years building our bench. Our network is broad and more importantly — it's been vetted. Each of our search principals have massive Rolodexes that expand across industries and markets. Simply put: we know people.
When you work with GSI, you gain access to this network. While your competitor is fielding 2,456 inquiries from Indeed, you can be thoughtfully reviewing the 10-12 vetted and approved candidates that GSI compiled for you, based on our connections and powered by innovative, efficient search tactics.
Our backgrounds are your niches. The principals at GSI have been in management positions at some of the nation's top-rated restaurants, clubs and resorts. We understand your pain-points because we've lived them.
Combined, we have over 325 years of industry experience. That, plus decades of recruiting, helps us understand the nuances of each market and match you with candidates who are the right fit for your culture and goals.
To give you access to the best talent, we have partnered with the Hotel & Lodging Association, the Restaurant Association and the American Culinary Federation. These connections strengthen our network of hospitality professionals, giving you direct access to top candidates and talent that other firms often miss.
Our hotel and restaurant executive search process follows the same trusted approach that has delivered outstanding results in the private club sector. For a comprehensive understanding, read about our Process & Guarantee.
Here's an overview:
GSI recruits for virtually every key leadership role in restaurants, hotels and resorts, including:
Executive Leadership
Guest Services & Housekeeping
Food & Beverage
Culinary
Sales & Marketing
Finance
Human Resources
Facilities & Operations
Whether you operate a resort in need of an experienced general manager, a fine dining restaurant seeking a top tier executive chef, a spa hiring a director to elevate guest experience, or a private estate searching for trusted staff, GSI delivers:
This expansion represents a natural and exciting evolution for GSI, given that we have the resources, network and hospitality recruiting experience to excel. Our mission remains the same: success through experience, integrity and results, and now we're bringing that mission to hotels, restaurants, resorts, spas and private estates nationwide. We see a clear need for stronger, more personalized recruitment in the for-profit hospitality sector, and I look forward to bringing that proven strength to help your organization succeed!
